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Top Rate Diamonds offers a lifetime warranty on all our jewelry. Warranty on jewelery covers any defects in craftsmanship for the life of the jewel as long as it has been well maintained. Our master jewelers and gemologists will inspect your jewelery, and if it is found to be defective due to craftsmanship we will cover all repair and shipping charges. However, if the problem is not due to craftsmanship you may incur a charge for shipping and repair. Any alterations to the jewelry voids this warranty, unless the alterations were performed by Top Rate Diamonds. This warranty does not cover loss or damage of diamonds. We strongly encourage you to insure your diamond against theft, loss, or damage.

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Top Rate Diamonds issues full refunds and credits on returns and exchanges and does not charge restocking fees. * All diamonds and stock jewelry may be returned within 14 days for a full refund. * All diamonds and stock jewelry may be exchanged within 30 days. * Custom designed jewelry is non-refundable and non-exchangeable. * Laser inscription fees are non-refundable. * Items must be returned in original unused condition and accompanied by the original laboratory certificate if one was included with the shipment.

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Monday - Friday 10-6 Weekends by appointment only. Please call ahead to make an appointment.